Customer Support & Services


Inbound Services(Phone Answering Services)

Inbound Service

Outsource is a provision Home Call Center Services Inbound Call Center is also a Phone Answering Services.

We are at this time working with India’s Largest E-Commerce different type to onboard large number of sellers each month.

Outsource Phone Answering Services

You are losing customers who call after business hours? Does your attainable customer hear busy signals when they call? If your organization is facing a same situation, recognize outsource your telephone answering services to Outsource with us. Rama technologies are one of the India’s largest providers of offshore phone answering services. Several customers have benefited from our professional yet cost-effective live phone answering services.

When you outsource live answering services to an expert like Outsource with our company, you can be assured that every single call that you receive will be answered hastily and in a very described manner. We use the latest technology for our professional answering services to assure that there is a proper circulation of information. Choose Outsource with us as your telephone answering services partner and never again lose the call of another worthwhile customer. You can confirm that all your calls are answered. Outsource business answering services today for this reason we use 24 hour answering services. In this globalization, you could lose a terrific amount of business if you are not answer your phone calls in proper time. Your customers expect you to answer their calls immediate even if it is by an answering machine. In this competitive market You cannot force your customers to give you business only during your working time. This way you might just lose your valuable customers. This is where engaging the business answering services of an expert like us can come to your aid.

Outsourcing live phone answering services we can help you to cater to your customers even beyond your working period without having to keep your office open. At rama technologies, we have live answering service operators who are experienced to handle your calls as if they were working for you from your premise. Your customers will unable to know the difference and your organization will not lose another important call.

By providing in expert answering services outsourcing, you will quickly see your bottom-line increasing. The cost that you would have to incur will not be even enough of the increase in revenue that you will experience.

Rama technologies – Your ideal live answering services partner

You have to consider outsource small business answering services and call answering services to rama technologies and get access to the following benefits:-

24/7 services – Rama technologies can serve your organization with after-hours phone service on a 24/7 basis. We can take care order entries, inbound call services, similar such services.

Profitable services – The answering services of rama technologies are very reasonable priced. The benefits that we attempt our phone answering customers far outweigh the cost involved

Professional Resources – The call answering operators at rama technologies are screened and trained exhaustively to ensure that out customers’ valuable calls are answered proficiently

Latest technology – rama technologies uses state-of-the-art technology and equipments to effectively meet the phone answering requirements of our customers. The answering service is equipped with emergency backup systems that ensure that there will not be any loss of work even in cases of severe power outages

Customized live answering services – rama technologies customizes its phone answering services to meet the unique needs of customers. After thoroughly understanding your needs we will devise a solution that best suits your needs.Start phone answering services today.

Telemarketing(cold calling services)

Home Call Center Services Telemarketing Services Cold Calling Services

We are currently working with India’s Largest different type of E-Commerce to onboard 50+ sellers each month.

Outsource Cold Calling Services

It is a fact that calling up total strangers to talk about our business and assure them to either set up a meeting or buy your product and services, ranks first on the top ten list of things business owners find terrifying and burdensome. But it is also a fact that cold calling is an easy method of promoting your business and at the same time selling your products and service.

The telephone in this case makes for an attractive business tool. Cold calling aids in the process of increasing your income. Does cold calling give you cold feet? Outsource this critical function to rama technologies and see your business flourish. It takes a lot of time and money to hire, train, and manage a team of cold calling professionals within your company. So outsourcing cold calling services is a good for you. We at rama technologies are experts in turning cold calls into certain sales calls. This not only takes confidence and professionalism but also expertise which is what you will get when you partner with rama technologies. Rama technologies cold calling services. We cover many areas through our cold calling services from insurance cold calling to real estate to cold calling telemarketing.

Our cold calling services help you with the following:-

  • Determine your markets
  • Research a company’s business and their HRM needs calling scripts
  • Conduct e-mail campaigns
  • Send out useful introductory notices
  • Conduct cold calling lead generations to capture forecast

When done right, with research, scripts, good presentation and deliver, cold calls will definitely hike your business. You can be assured that the cold calling telemarketing professional at rama technologies will contact customers and strike the deal for you.

Why outsource cold calling lead generation services to Rama technologies?

Authentic cold calling sales scripts

Most people receiving a sales call absolutely loathe hearing fake sales scripts. At rama technologies the cold-calling professionals are well-trained and competent in writing scripts and editing them as the customers need arises. We edit the calling scripts to suit every customer as each one has specialized needs. Our sales scripts are written every year to keep things new and natural.

Experienced cold calling professionals

Everyone is not born a salesperson. Like every skill, the cold calling sales one does, the better one gets. This is partly true of our calling agents. They not only have experience but are also determined and effective lead generators. There are bold and efficient in gaining approach to prospective individuals /companies.

Impressive cold calling

When we do a cold calling business or cold call selling, we make sure the prospect hears about your product or policy in detail with the features in the shortest time, which helps them realize they actually need your solution.

Trust rama technologies to make your calls for you. Get in touch with us today. Contact us to outsource cold calling services.

Contact Us for Telemarketing Services.

Technical support(remote it support services)

Outsource Remote Support Services

When a customer decide to buy products or services, they don’t look that time their features and benefits. They also consider the after-sales technical support that is available for resolve issues that may arise in the future. A customer purchase computer software, for instance, will want assurance that help is available in case the product doesn’t work properly. Customers may also need technical support during their warranty periods.

Businesses understand how important it is to address consumer concerns quickly. Today, an increasing number of Independent Software Vendors and manufacturers are outsourcing remote support services to skilled partners. An expert like rama technologies not only troubleshoots problems through remote assistance, it also helps create leads and can help you cross-sell products and services.

Rama technologies technical support services

We offer a diverse range of offshore remote support services to suit varied customer requirement.

  • Troubleshoot internet service problems
  • Provide assistance for software problems
  • Provide corporate helpdesk support

We can provide remote support to both your end customers as well as act as an internal remote helpdesk for your employees. we can customize a solution to suit your specific requirements. Remote technical support to us and get both Level 1 and Level 2 support.

When you outsource our support services to us, your customers can:-

  • Get remote support over the phone
  • Access online service (through chats or e-mail)
  • Access a self-support web site issues
  • Ask for service technicians to be dispatched

Outsource remote technical support to us and reduce costs

When you outsource remote support to us, we help you:-

  • Reduce cost
  • without compromising on quality
  • Increase revenue through cross-selling/up-selling activities
  • Enhance employee productivity through our internal helpdesk function
  • Increase sales – generate leads and expand contact opportunities
  • Industries That We Serve
  • Retail services
  • Software / IT

Rama technologies– your ideal partner for online tech support

When you outsource remote IT support, you can focus on building your core areas on customer service and support. In this way, you can utilize your own resources better. Outsourcing remote tech support also helps you keep your investment on infrastructure at a minimum. Adopting this strategy can help you survive in an increasingly challenging market.

Contact us to outsource remote support services.

Posted by / October 3, 2017